@Sage90210 thanks for sharing your expertise which helped me to resolve the identical situation with AXIS financial institution .
Like talked about above it’s no miracle. Simply go to the precise particular person ( greatest in case you immediately meet the department supervisor/ operations head) . Inside 20mins my request was thought of and I needed to submit the beneath paperwork
Aadhar, Pan, CMR, SGB Certificates and a self written letter for conversion to demat .
Because it’s a really least requested service within the financial institution the executives are unaware on the identical. However when reached out to the department head they understood it in a single go and guided effectively. It would take 30-45 working days for the conversion from bodily certificat to Demat .
PS – don’t forget to take an acknowledgement mail or letter from the department as a proof of initiating and submitting the paperwork.